Delivery Information
Delivery Information
At Brother Buy, we aim to make your shopping experience smooth and reliable from checkout to delivery. Below is everything you need to know about how we handle shipping and delivery.
1. Shipping Locations
We currently deliver across all major cities and regions within [insert country or countries served]. We are continuously expanding our reach to serve more customers.
2. Delivery Timeframes
Standard Delivery: Orders are typically delivered within 3–7 business days depending on your location.
Express Delivery (if available): Delivered within 1–3 business days.
Please note that delivery times may vary during peak seasons, public holidays, or due to unforeseen circumstances.
Standard Delivery: Orders are typically delivered within 3–7 business days depending on your location.
Express Delivery (if available): Delivered within 1–3 business days.
Please note that delivery times may vary during peak seasons, public holidays, or due to unforeseen circumstances.
You will receive an order confirmation email followed by a tracking number once your order has been shipped.
3. Shipping Charges
Standard Shipping: [Free/Flat Rate – e.g. $5 per order]
Express Shipping: Additional charges apply (visible at checkout).
Shipping fees are non-refundable unless the order was cancelled before dispatch or if there’s a fault from our side.
Standard Shipping: [Free/Flat Rate – e.g. $5 per order]
Express Shipping: Additional charges apply (visible at checkout).
Shipping fees are non-refundable unless the order was cancelled before dispatch or if there’s a fault from our side.
4. Tracking Your Order
Once your order has been shipped, you'll receive a tracking link via email or SMS to monitor your package in real-time. You can also log in to your account on our website to check your order status.
5. Delivery Issues
If your order is delayed, arrives damaged, or if there’s an issue with your shipment, our support team is here to help. Please contact us at [insert email/contact number] within 48 hours of receiving your delivery so we can resolve it promptly.
6. Missed Deliveries
In case no one is available to receive the order:
Our delivery partner will attempt delivery again.
If delivery attempts fail, the package may be returned to us and additional charges may apply for re-shipment.
7. Important Notes
Ensure that your shipping address and contact details are entered correctly during checkout to avoid delays.
Brother Buy is not responsible for delays caused by courier services, natural events, or incorrect shipping details provided by the customer.
Ensure that your shipping address and contact details are entered correctly during checkout to avoid delays.
Brother Buy is not responsible for delays caused by courier services, natural events, or incorrect shipping details provided by the customer.